We pride ourselves on delivering high-quality custom apparel and an excellent customer experience. We've gathered the most common inquiries to provide you with quick and helpful information about our products, design process, ordering, and more. If you don't find what you're looking for contact us.

How will my custom apparel order be shipped, and when can I expect to receive it? Standard items ships the following day After your orders are received

How can I make my custom item truly unique, and what design options are available?

You're in control! Many customers ask, 'How do I design our own logos?' or 'What if I want a picture of myself on my shirt?' and 'I'm not sure what colors I want.' We offer extensive customization options. You can upload your own logos, photos, or a simple hand drawn sketch! Yeap! Can do! From there your design will become a part of you; with you, for you, and only you! We will assist choosing colors and elements to bring your vision to life.

What is your policy if I have a problem with my order or need to return an item?

Your satisfaction is our priority. Customers should know returns are accepted for any reason. No questions asked. You will receive a full refund up to 30 days after delivery. Simply contact support  > info@jpdesantis.com to initiate a return.

What types of decorated apparel do you offer?

We specialize in decorated apparel; polo shirts, t-shirts, work gloves, ball caps and embroidery services. All items can be personalized to your specifications for individuals, teams, or businesses.

Do you offer international shipping?